Refund and Returns Policy
Taste Of Thai
Effective Date: [Insert Date]

  1. Overview

At Taste Of Thai, we strive to provide high-quality food and excellent service. If you are not satisfied with your order, we will do our best to resolve the issue. This Refund and Returns Policy explains our guidelines for refunds and returns.

  1. Eligibility for Refunds

We offer refunds in the following situations:

  • Incorrect Order: If you receive an incorrect item, please contact us immediately.
  • Quality Issues: If your food is not up to standard, we will review your complaint and offer a resolution.
  • Order Not Delivered: If your order is not delivered due to an issue on our end, we will process a refund.
  1. Non-Refundable Items

We do not offer refunds in the following cases:

  • Change of Mind: If you simply change your mind after placing an order.
  • Late Pick-Up: If the food quality is affected due to delayed pick-up.
  • Third-Party Delivery Issues: If you use a third-party delivery service, we are not responsible for delays or mishandling.
  1. Return Policy

Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please reach out to us, and we will find the best solution.

  1. How to Request a Refund

If you are eligible for a refund, follow these steps:

  1. Contact Us within 24 hours of receiving your order.
  2. Provide your order details and a clear explanation of the issue.
  3. If required, attach photos of the order.
  4. We will review your request and respond within 48 hours.
  1. Processing Refunds
  • Approved refunds will be processed within 5-7 business days.
  • Refunds will be credited to the original payment method used.
  • If you do not receive your refund within the specified period, please contact your payment provider.
  1. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us:

Thank you for choosing Taste Of Thai. We appreciate your support!